{"id":10742,"date":"2023-05-16T14:49:32","date_gmt":"2023-05-16T18:49:32","guid":{"rendered":"https:\/\/pditechnologies.com\/?p=10742"},"modified":"2024-05-08T08:07:11","modified_gmt":"2024-05-08T12:07:11","slug":"united-oil-heat","status":"publish","type":"post","link":"https:\/\/pditechnologies.com\/case-study\/united-oil-heat\/","title":{"rendered":"PDI Delivers Efficiency Upgrade: United Oil Heat Case Study"},"content":{"rendered":"\n<h4 class=\"wp-block-heading\" id=\"h-executive-overview\">Executive Overview<\/h4>\n\n\n\n<p><strong>HQ:<\/strong>&nbsp;Mansfield, MA<\/p>\n\n\n\n<p><strong>Industry:<\/strong>&nbsp;Petroleum and Fuel Wholesale<\/p>\n\n\n\n<p><strong>Solution:<\/strong>&nbsp;<a href=\"https:\/\/pditechnologies.com\/increase-productivity\/erp-back-office\/enterprise-software\/\">PDI Propane and Commercial Fueling In-Truck<\/a><\/p>\n\n\n\n<div class=\"mbm-spacer mbm-spacer__16 wp-block-mbm-responsive-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-business-challenges\">Business Challenges<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Processing invoices took office staff several hours a day<\/li>\n\n\n\n<li>Employees spent more time sorting paper documents and less time increasing deliveries and improving customer service<\/li>\n<\/ul>\n\n\n\n<div class=\"mbm-spacer mbm-spacer__48 wp-block-mbm-responsive-spacer\"><\/div>\n\n\n\n<div class=\"mbm-card wp-block-mbm-card has-background has-gray-alt-1-background-color has-border border-radius__0 padding__md padding__sm-md padding__md-md padding__lg-md\">\n<div class=\"mbm-row wp-block-mbm-grid-container mbm-row__all-start mbm-row__all-standard\">\n<div class=\"mbm-col mbm-col__12 mbm-col__sm-12 mbm-col__md-10 mbm-col__lg-12 wp-block-mbm-grid-column\">\n<p class=\"has-text-align-center has-blue-base-color has-text-color has-echo-font-size\"><em>&#8220;Our drivers had been calculating a delivery volume by hand, printing out a ticket, taking a picture of the ticket, then emailing it back to the office for processing. This solution eliminated all of that.&#8221;<\/em><\/p>\n\n\n\n<p class=\"has-text-align-center has-blue-base-color has-text-color has-foxtrot-font-size\">\u2013 United Oil Heat, Inc.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"mbm-spacer mbm-spacer__48 wp-block-mbm-responsive-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading\">\u201cI can\u2019t wait to get into the winter!\u201d<\/h5>\n\n\n\n<p><em>Ignite\u00ae Mobile delivers efficiency upgrade for United Oil Heat<\/em><\/p>\n\n\n\n<p>With 13 trucks on the road making dozens of deliveries each, Wes Madan of United Oil Heat in Massachusetts had a problem on his hands. Older technology \u2013 mechanical meters and printed tickets \u2013 was costing his drivers several minutes per stop. That time added up to nearly two extra hours on a typical winter\u2019s day.<\/p>\n\n\n\n<p>\u201cOur company leads the way in many areas of technology, but we were behind the curve when it came to invoicing and processing deliveries,\u201d says Madan. \u201cThen I got a call from Todd Kipperman of Blue Cow Software.\u201d<\/p>\n\n\n\n<p>Todd introduced Wes to the Ignite Mobile app, which is a component of Blue Cow, A PDI Company, and its comprehensive Ignite Ecosystem of energy management and financial software. \u201cFive minutes into Todd\u2019s demo, I was sold,\u201d explains Madan. \u201cIgnite Mobile reduced everything we were doing from 15 steps down to one step.\u201d<\/p>\n\n\n\n<p>\u201cOur drivers had been calculating a delivery volume by hand, printing out a ticket, taking a picture of the ticket, then emailing it back to the office for processing. Ignite Mobile eliminated all of that.\u201d<\/p>\n\n\n\n<p>Not only did Ignite Mobile speed the delivery process, it made things faster and easier for United Heating Oil\u2019s office staff. The app automatically posts each invoice and bills the customer\u2019s credit card the next day. This has reduced daily processing time from several hours to 15 minutes or less.<\/p>\n\n\n\n<p>\u201cThe biggest proponents of Ignite Mobile have been our drivers,\u201d says Madan. \u201cThey get to focus on the delivery and not all the other work we had them doing. And it is so easy to use that our veteran drivers took to it in no time.\u201d<\/p>\n\n\n\n<div class=\"mbm-spacer mbm-spacer__48 wp-block-mbm-responsive-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-solution-overview-pdi-propane-and-commercial-fueling-in-truck\">Solution Overview &#8211; PDI Propane and Commercial Fueling In-Truck<\/h4>\n\n\n\n<p><strong>Blue Cow Ignite Mobile is now PDI Propane and Commercial Fueling In-Truck<\/strong><\/p>\n\n\n\n<p>Automates real-time communication between fuel truck drivers and service technicians. Each member of the team has direct access to schedules and updates right from their trucks.<\/p>\n\n\n\n<p>Learn more about&nbsp;<a href=\"https:\/\/pditechnologies.com\/increase-productivity\/erp-back-office\/enterprise-software\/\">PDI Propane and Commercial Fueling In-Truck<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Executive Overview HQ:&nbsp;Mansfield, MA Industry:&nbsp;Petroleum and Fuel Wholesale Solution:&nbsp;PDI Propane and Commercial Fueling In-Truck Business Challenges \u201cI can\u2019t wait to get into the winter!\u201d Ignite\u00ae Mobile delivers efficiency upgrade for United Oil Heat With 13 trucks on the road making dozens of deliveries each, Wes Madan of United Oil Heat in Massachusetts had a problem [&hellip;]<\/p>\n","protected":false},"author":25,"featured_media":10740,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_eb_attr":"","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","inline_featured_image":false,"footnotes":""},"categories":[62],"tags":[145,163,188],"pdi_resource_tier":[146],"class_list":["post-10742","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study","tag-erp-and-back-office","tag-petroleum-and-fuel-wholesale","tag-propane-and-commercial-fueling"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO 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